Refund policy

Richjeen health care  we are committed to offer you the best shopping experience. If you claim a leakage in the product or if it was damaged during the delivery process, please send us an email with the following details, within 24 hours of the delivery date.(Not applicable during sale time)

Any opened or damaged products cannot be reused, so, we cannot accept exchange or return of opened or used products once sold or delivered.

Richjeen healthcare will not be responsible for any damage caused after delivery. We do not cover the damages due to neglect, improper usage or wrong application under our Exchange / Returns Policy.

Please share clear images or video of the non-sealed/ leaking/ broken products along with 

-Address of dispatch

-Name & Address of the customer

-Order number

-Contents of the package

For submitting a successful exchange request. 

In the event of a damaged product or missing item issue, please provide an unboxing video for proper escalation.

NO REFUND shall be made once goods are sold.